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For your convenience, this page has been developed so that some of your more common queries can be answered quickly. If you have a more specific question. Please contact us.
We shall be looking forward to hear from you.

31. I don't have a credit card. How can I join as a Full member?
s, money orders, bank draft, cash etc.
32. How do I remove my profile / cancel my membership?
ick the link "Hide / Delete My Profile" In Homepage option in the Options page hide your account or Delete your Account as your Choice. No one can view your profile while it is hidden.
All paid fees are non-refundable in time of hide your profile.
33. How do I login and logout from Matrimonials?
of the website.
34. What are the benefits of a FREE membership?
r absolutely no cost you can register and create your matrimonial profile. Some of the benefits you get are:
  • You can post your personal profile on
  • You can add more information about yourself and your family.
  • You can even upload/add your photograph to your profile.
  • You can create a partner profile of the kind of person you are looking for.
  • You can contact other members for free.
  • You can respond to members who contact you.
  • how many people viewed your profile, how many contacted you and how many people match your partner profile.
  • You can bookmark the profiles that you like as 'Favourites' to view later.
35. What is Bold Listing?
ngst thousands of other matrimonials! Your listing will be made bold and highlighted with the different color for maximum visibility.

The bold highlights will be displayed on:

The search results pages.
The "Members who match your Partner requirements" page.

The more visible your listing is the more people are likely to contact you and hence greater your chances of finding the right match.
36. How can I renew / upgrade my membership?
ef=""> My Account. Click on Memberships and chose the appropriate Premium Membership and new membership time month is add in you current membership.
If your membership is expired the same procedure is first time you have submit your Membership.
37. How can I place an order for a Premium Service of
a href="" name="19">My Account.
Click on Membership Options and chose the appropriate Premium Membership.
38. What are the different ways of payment accepted by matrimonials?">Payment option
39. Can I pay online using my credit card?
ding Master, Visa, Amex, Diners Club cards etc.
40. Is online Credit Card payment on Matrimonials secure?
red on a Secure Server using SSL Technology and 128 Bit Encryption which is one of the highest level of security provided by websites. to provide the highest level of security, we do not store your credit card information on our online server at any time.
41. How long does it take to activate my matrimonial account after I place an order?
account is activated within one working day or approx 12 hours. But if you pay using a cheque, demand draft or a bank draft then the account is activated After confirmation of cheque or draft within 12 - 36 Hours.
42. I have already paid for my premium membership but my matrimonial account is still not active. Why?
heque it is possible that we have not received the payment yet. Your Premium Matrimonial Membership will be activated only once we receive the payment or some time user mistake and wrong profileid mentioned back on the draft and cheque so is difficult to activate your profile. So please be patient., We will notify via email you once we receive payment and activate your premium Membership.
If you made payment via your credit card online, and your account is still not active, then it is possible that we suspect a violation of our service agreement or require some more information from you. Also, it sometimes takes upto 12 - 36 hours for notification to reach us. Once again, we will get in touch with you via email regarding the status of your account.
If your Account is not active just send the mail to our administrative department we have take some action regarding all of that we have provide best service's to you as possible.
43. What is the refund policy of the matrimonial service?
oviding value for money for members also ensures that the company is protected. Any exceptions to this policy will be made at the sole discretion of management.


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